During setup, you provide key FAQs, tone guidelines, and help articles. Our team then configures the AI to use your exact wording and resources—no coding required.
Which channels can the AI support agents cover?
Our agents work across voice calls, SMS, WhatsApp, web chat, and email—so your customers get instant help wherever they reach out.
Can the AI learn from new support topics over time?
Yes. With our adaptive learning engine, every resolved inquiry trains the model. It gets smarter and more accurate with each interaction.
What happens when the AI can’t resolve a support issue?
If a query exceeds its knowledge base or the customer is unhappy, the AI automatically escalates to your human agents—complete with transcript and context.
How is customer data kept secure during support interactions?
All conversations are encrypted in transit and at rest (AES-256), and our platform meets HIPAA, PCI-DSS, and SOC 2 compliance standards.
Turn Every Conversation into Revenue
Join thousands using our AI Agents to capture leads 24/7, convert 30% better than humans, and get set up in under 20 minutes.
