Overview
The Epic Systems AI Agent turns incoming calls and chats into actions in your existing Epic environment. Everything happens behind the scenes so your team stays focused on patients, not data entry.

Core Benefits

• Hands-free Scheduling
  The agent books, reschedules or cancels appointments directly in Epic the moment a patient calls or messages.
• Instant Chart Access
  On demand, pull up patient summaries, medication lists and lab results without switching screens.
• Automatic Documentation
  Every interaction is saved as a note in Epic so audit trails stay intact and chart backlog shrinks.
• 24/7 Coverage
  Routine requests get handled after hours, cutting hold times and letting live staff focus on complex cases.
• HIPAA-Ready Security
  All data flows are encrypted, with role controls and audit logs that meet healthcare compliance.

Setup Made Easy
Our team takes care of everything. Once you give us secure access to your Epic account, we handle configuration, testing and go-live. No dashboards to learn. No code to write.

Why It Matters
Removing manual entry cuts errors by up to 75 percent. Faster responses drop handling times from minutes to seconds. Most practices recover integration costs within weeks through reduced overtime and fewer no-shows.

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