Overview
The athenahealth Integration turns incoming calls and chats into actions in your existing athenahealth environment. Everything happens behind the scenes so your team stays focused on patients, not data entry.

Core Benefits

• Hands-free Scheduling
  The agent books, reschedules or cancels appointments directly in athenahealth the moment a patient calls or messages.
• Instant Chart Access
  On demand, pull up patient summaries, medication lists and lab results without switching screens.
• Automatic Documentation
  Every interaction is saved as a note in athenahealth so audit trails stay intact and chart backlog shrinks.
• 24/7 Coverage
  Routine requests get handled after hours, cutting hold times and letting live staff focus on complex cases.
• HIPAA-Ready Security
  All data flows are encrypted, with role controls and audit logs that meet healthcare compliance.

Setup Made Easy
Our team takes care of everything. Once you give us secure access to your athenahealth account, we handle configuration, testing and go-live. No dashboards to learn. No code to write.

Why It Matters
Removing manual entry cuts errors by up to 75 percent. Faster responses drop handling times from minutes to seconds. Most practices recover integration costs within weeks through reduced overtime and fewer no-shows.

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